Last updated: October 2025
Your privacy matters to us. At Asapay,
we believe in transparency, security, and
respect for your personal data. This Privacy Policy explains how we collect, use, share, and
protect your information when you use our
website, mobile app, or any Asapay service.
By using Asapay, you agree to this Privacy Policy.
1. Information We Collect
We collect personal and technical information
to provide our services safely and effectively.
a. Personal Identification Information
- Name, email, phone number, date of birth
- Residential address
- Government-issued ID (driver’s license, passport, or state ID)
- Social Security Number (SSN) or Tax Identification Number (TIN)
b. Financial and Transaction Information
- Bank account and payment details
- Transaction amounts, history, and recipient data
- Linked funding sources (debit cards, bank accounts)
c. Compliance and Verification Data
- Identity verification details for KYC (Know Your Customer) and AML (Anti-Money Laundering)
- Verification data obtained from trusted partners like Plaid, Sila, and Yellow Card
d. Technical and Usage Information
- Device type, browser, IP address, and app version
- Login times, session activity, and security logs
- Cookies and similar tracking technologies
e. Communication Information
- Customer support requests
- Feedback and responses to surveys
- Preferences for notifications or marketing
2. How We Use Your Information
We use your information for necessary business, operational, and legal reasons:
- To process transactions and verify your identity
- To maintain and secure your account
- To comply with U.S. financial laws, including KYC and AML requirements
- To provide customer support and resolve issues
- To improve performance and add new features
- To send updates or offers (only if you opt in)
- To detect, prevent, and investigate fraud or unauthorized access
We do not sell or rent your personal information.
3. How We Share Information
We share data only with trusted and regulated
partners who help us deliver services securely.
- Financial Partners: Priority Bank, Sila, Plaid, Yellow Card, AZA Finance
- Service Providers: Companies assisting with hosting, analytics, and compliance
- Regulators and Law Enforcement: When required by law or to protect users
- Business Transfers: If Asapay is merged, sold, or reorganized, your data may transfer as part of that process
All third parties must protect your data under strict confidentiality agreements.
4. SMS and Email Communication
By creating an Asapay account, you may receive important notifications or updates via email or SMS.
You can opt out of promotional messages anytime by replying STOP to SMS messages or changing your
settings in the app.
Message and data rates may apply. We only send essential service messages to maintain your account.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences and login sessions
- Measure traffic and improve performance
- Detect suspicious or unauthorized activity
You can disable cookies through your
browser settings, but some features may
not function correctly without them.
6. Third-Party Links
Our website or app may contain links to third-party services or external websites.
Asapay is not responsible for how those sites handle
your data. We encourage you to read their privacy
policies before sharing information with them.
7. Data Security
We take your privacy seriously and use industry
standard protections to safeguard it.
- All sensitive data is encrypted during transfer and storage
- Access is restricted to authorized personnel
- Regular monitoring helps prevent fraud and unauthorized activity
- Our systems meet U.S. financial and data security standards
Although no system is completely secure,
Asapay takes every reasonable step to protect
your data.
8. Data Retention
We keep your information only as long as needed to comply with legal, regulatory, and business
requirements.
When your information is no longer needed, it is
securely deleted or anonymized.
9. Your Rights
You have the right to:
- Access and review your personal data
- Request correction of inaccurate information
- Ask for deletion of your data (as allowed by law)
- Withdraw consent for marketing communications
- Request a copy of your personal information
Contact us at privacy@asapay.app to submit any requests.
10. Children’s Privacy
Asapay does not offer services to anyone under
18. We do not knowingly collect data from minors.
If we discover such data, we will remove it immediately.
11. International Data Transfers
Since Asapay serves users sending funds from the
U.S. to Africa and other regions, your data may
be stored or processed outside your country of
residence.
We use secure transfer methods and contractual safeguards to protect it wherever it is processed.
12. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an
updated “Last Revised” date.
If significant changes occur, we will notify you by
email or app notification.
13. Contact Us
If you have any questions, concerns, or complaints
about this Privacy Policy or your data, please contact: